Emma is very detailed in helping me correct my mistakes. I actually struggled with just the 7-iron for a week, taking 3 lessons under another instructor, but during my first lesson with Emma she was able to teach me how to use all the shorter irons from 7-iron down!

I think the important thing was that Emma made it very fun for me. I think it's essential that a good golf instructor is able to impart not only the skills and knowledge, but also transfer passion and enthusiasm for the game itself. Cos golf isn't just a manual skill you pick up from going for lessons, it's about having the motivation and continued interest to carry on practicing on our own and playing the game with friends that we can really experience the game properly.

Her gentle spirit puts you at ease, knowing that as long as you respect the game and put in effort, she won't make you feel belittled if you don't "get it" right away. I think this is important for beginners like myself because we're bound to face a lot of difficulties and problems when first picking up golf, so a good instructor must be able to keep the student thinking positively and not make them lose confidence. I paid about $800 for 10 lessons quite some time ago and it was worth it.

I have highly recommend friends to Emma. In fact, 6 of my friends have already been through their beginners' course with her!

Natasha Goh
Relationship Manager,
Consumer Banking

Emma has been both my friend and coach, and it is through her that I came to know Queens and the wide range of courses it offers. It is also through her that I have gathered enough courage to pursue a sport which I do not have a natural aptitude for, but inspired purely by her passion for the sport and her willingness to impart.  Till this date, I have no regret taking the first step to sign up for her lessons. Searching for another golf academy would be redundant as my choice was obvious.

Emma is a dedicated coach and is firm with her students. Apart from getting the swing right, Emma puts great emphasis on golf etiquette, which is the essence of golf - it is about being considerate and professional at all times. One consistent behaviour I observed of Emma is that she is never in a hurry when she coaches – she takes pain to explain and demonstrate, and is willing to put in extra hours to help me overcome my bad habits. She also spends time analyzing my swing so that she can deal with the specific areas for improvement. Another observation is that she is smartly dressed at all times, which reflects her professionalism.

Apart from scheduled lessons, Emma also connected me to a wider group of golfing friends so I build new friendships as well. It is this holistic approach which she takes that prompted me to refer my friends to her (including the Recreational Club of a Bank), because she is not only able to help golfers who need some pointers but also beginners who have no inkling about the sport.

So thumbs up to coach Emma for her passion and commitment!

Lam Choon Mui, Karen
Banker


Queens' convenient location for my practice sessions was the first attraction. Through a mutual friend, I was introduced to pro coach Emma as I was looking for refresher sessions.

My experience with Emma can only be described as superlative compared to my previous coach experience some 2 years' back when I first took up golf. First impressions were important; Emma came across as approachable, warm, and importantly, looks like a golf pro! At the start of the first lesson, Emma was firm in establishing that I must be prepared to get rid of old habits but at the same time was most patiently encouraging in explaining my wrongs and repeatedly demonstrating and correcting the bad habits. On hindsight, without saying it, she was in fact, reiterating the importance of what was the goal for the refresher sessions … on whether I was serious or not.

Yet another characteristic that stands out is her passion to making sure that lesson objectives are met and to Emma, there is no such thing as stopping lessons promptly as continuing beyond official hours appears to be the norm, if she does not have another lesson. I had observed that this is generally the case when she coaches her other students too. Flexible and accommodating in scheduling of lessons, are also valuable customer experience traits exhibited by Emma.

I applaud Queens for having a knowledgeable, warm coach who is passionately believes in imparting her skills in a firm yet motivating and encouraging manner. As I was most impressed with her, I had the confidence to recommend her to 2 corporations so far. And as a direct testimony of the quality of her coaching, for my first game after the refresher sessions, I improved 10 strokes from my average score!

Thank you Emma for making golf an even more beautiful game!

Gregory Chan
Banker